You are the owners of a Boutique Hotel that has been outfitted with the latest in technology. There is keyless entry using smart phones, electronic self-check in and out, touch screen ordering from the in room service menu and delivery of room services by robots. Suddenly you notice guests are unable to access their rooms, food is delivered to the wrong rooms, and guest bills include charges that are 100 times the agreed price. Analyze the situation, determine what all could go wrong, what might be causing the issue, and what you will do about it to maintain your guest satisfaction.
Think from technological perspective.
Make an infographic of the commercial information management system you have chosen for the hospitality business that can address all the needs for a specific business you are interested in. Make it informative and clear so that you could use it when developing the business.
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