This course focuses on identifying types of conflicts and
resolving conflicts through effective communication techniques.
Your Final Paper will be an eight-to ten-page paper (excluding the
APA title and reference pages) that will showcase what you learned
about conflict and conflict resolution.
Identify a recent interpersonal, group, or organizational
conflict that you were involved in and was later resolved. Select
five of the topics listed below and discuss how they apply to your
chosen conflict. You must use
a minimum of five resourcesto help support your
discussion of these topics. Be sure to focus on communication
techniques that were used during the conflict management process.
Argue whether the resolution to this conflict was a “best
practices” approach to resolving this conflict.
Your paper must include an introduction paragraph that provides
a high-level overview of your paper. In addition, your paper must
include a strong conclusion paragraph that brings together the
topics discussed. Remember not to introduce any new topics in your
Conflict Topics for the Final Paper (select five)
Writing the Final Paper
The Final Paper:
Please note that if you are a Communications Studies major, this assignment will be an element in your graduation portfolio. If you have not set up your portfolio yet, you may do so by selecting Portfolium from the menu in your classroom on the left-hand side. If you have set up your portfolio, you can access it the same way. You will be working with your portfolio extensively in the Communications capstone course, COM480. If you are a Communications Studies major, please add this paper to your portfolio. Other students are not required to do this. View the Portfolium tutorial for guidance.
For your reference, these are the elements that are required to be included in your portfolio:
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