Total Quality Management (TQM) and continuous improvement are vital for any business, particularly a global enterprise. Firms that have not adopted TQM and related processes will likely find themselves quickly becoming irrelevant in their markets. In this Post Project, you will recommend a series of processes and quality improvements for a firm desiring to adopt these strategic improvements.
Step 1: Read the scenario.
Your company, a manufacturer of truck engines sold worldwide, has not adopted total quality and continuous improvement and is losing market share. You have been asked to conduct a meeting with the executive committee of the company to explain why TQM and continuous improvement must be implemented in order for the company to remain competitive in the global markets.
In 700 words explaining the reasons why your company should implement Total Quality Management. Plan to present your ideas at a formal meeting with corporate management. Make sure to include these components:
Define TQM and continuous improvement.
Explain the competitive need for TQM and continuous improvement in your company.
Describe how JIT and Lean can be both financially and competitively beneficial to the company.
Provide a brief description of the steps involved in implementing a continuous improvement model.
Provide an explanation of ISO 9000 and why the company should seek ISO 9000 registration.
Step 3: Prepare a 350-word executive summary.
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