Choose a case study with the primary topic of either COMMUNICATION or CRITICISM AND DISCIPLINE. (See list of cases on table 3-1 in chapter 3 of your text).
Step one: Briefly summarize the case.
Step two: Answer the questions and or instructions at the end of the case. (Consider the following self assessment questions in reviewing your answer: Do my recommendations show that I fully understand the issues involved in the case? Could my recommendations realisticaly solve the problem? Do my recommendations appear to be as fair as possible to al parties involved? Do my recommendations support the goals of the organization? If this were a real world problem, could I live with my recommendations?)
Step three: Review the author’s responses for your case in the responses section of your materials. Briefly discuss whether or not your recommendations were similar to the author’s. Would you adjust your recommendations after seeing the author’s proposed recommendations, or would you defend your own recommendation? Why?
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