Which of the following is not a way to reduce social loafing?
Which of the following is not a way to reduce social loafing?
Increase group size
Assure equity of effort among group members
Hold individuals accountable
Use hybrid rewards
Hold both individuals and the group accountable
Which of the following statements about norms is not true?
Norms are shared phenomena and may apply to the group, team,
or organizational level
Norms are typically written down and discussed openly by
groups
Norms clarify behavioral expectations
Norms help group members avoid being embarrassed
Norms clarify central values and unique identity of a group
A norm is a written rule a group agrees upon that guides
behavior.
Which of the following is an organizational function of a
group?
Fulfill the need for affiliation
Reduce anxieties
Build self-esteem
Coordinate interdepartmental efforts
Provide an opportunity to test perceptions of social reality
In a true team, leadership must be shared.
Office locations, furnishings, and seating locations are
forms of nonverbal communication.
As HR Director at a large manufacturing firm, it is Henry’s
responsibility to ensure that employees are properly compensated
according to a biweekly time schedule. Many of Henry’s employees
chose to have their pay checks automatically deposited into their
designated bank accounts. However, it is still necessary to inform
these workers that their pay has been properly deposited. Which of
the following communication media should Henry choose to convey
this information?
Video-conference
Telephone conversation
Face-to-face conversation
E-mail
Interactive medium
“Your assignments are always late” is an example of good
feedback.
Experts estimate that about ________ of every conversation is
interpreted through nonverbal communication.
65% to 95%
Associations between facial expressions and emotions vary
across cultures.
Of the following, the least rich form of communication is:
Phone calling
Videoconferencing
Handwritten note
Choosing an appropriate medium for communication depends only
on the message’s intended purpose and the type of audience.
Which of the following is not one of the suggestions coming
out of the TED protocol?
You should never read your presentation
The most important element of stage presence is eye contact
Use the latest technology available to appear to be up to
date
Prepare far enough in advance
Conduct a practice session
Which of the following is a tip for more effective PowerPoint
presentations?
Include questions on slides
Utilize lots of images
Make sure you have plenty of special effects
Use multiple font styles, sizes, and colors
Put everything you have to say on a slide
Negative nonverbal communication skills include all but one
of the following. Which one?
Avoiding eye contact
Leaning forward
Speaking too fast
Speaking too slowly
Closing your eyes
As a manager of two employees who are having a personality
conflict, one step you should take is to document the conflict.
If you believe you may be wrong, the ________ conflict
handling style is appropriate.
Integrating
Obliging
Avoiding
Dominating
Compromising
Organizations can suffer from having too little conflict, as
well as too much.
The two basic types of negotiation are:
Integrating and avoiding
Dominating and obliging
Distributive and integrative
Interpersonal and intrapersonal
Organizational and individual
All conflict ultimately threatens management’s authority and
thus has to be avoided or quickly resolved.
Groupthink occurs when a desire to get along with other group
members pushes aside critical thinking.
A(n) ________ negotiation describes a situation where an
agreement can be found that is better for both parties.
Distributive
Alternative
Dialectic
Integrative
Arbitrary
Conflict is considered to be dysfunctional when:
It involves alternative dispute resolution
It hinders organizational performance
It involves the compromising or integrating conflict handling
styles
It involves a devil’s advocate
It involves groupthink
Diversity in work groups can create conflict, so managers
should try to minimize diversity when assigning people to teams.
A very high level of cohesiveness in a group:
Is always a good thing for the organization
Can reduce “groupthink”
Is likely to reduce critical thinking
Increases cooperation of the group with other groups
Heightens the accuracy of group members’ perceptions of
reality
Other samples, services and questions:
When you use PaperHelp, you save one valuable — TIME
You can spend it for more important things than paper writing.
